{"id":20,"date":"2018-03-27T08:16:19","date_gmt":"2018-03-27T08:16:19","guid":{"rendered":"https:\/\/plethorathemes.com\/hotel-xenia\/city-hotel\/?page_id=20"},"modified":"2022-01-18T12:19:47","modified_gmt":"2022-01-18T12:19:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hotelrivagetaormina.it\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FREQUENTLY ASKED QUESTIONS<\/h2>\n\n\n Gathered with care<\/span>\n\n
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These are the most popular questions – don’t mind asking for elaboration<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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1. Check-in time?<\/b><\/span><\/h4>\n

As a rough guide, the check-in time is after 3 pm. Let us know your arrival time in case you schedule and early check in we\u2018ll do our best to have your room available.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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2. Check-out time?<\/b><\/span><\/h4>\n

As a rough guide, the check-out time is before 11pm. If you plan a late check out kindly let us know your departure time, we\u2019ll our best to satisfy your needs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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3. Is Reception open 24 hours?<\/b><\/span><\/h4>\n

Yes, Reception service is available 24 hours.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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4. Which languages are spoken at Reception?<\/b><\/span><\/h4>\n

Italian, English, French, German and Spanish.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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5. Are all of the rooms in your hotels en-suite?<\/strong><\/span><\/h4>\n

All of our rooms are en-suite and there is a wash basin in every bedroom. All bathrooms come equipped with a bath (Prestige Room) or a shower.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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6. Are disabled rooms available at all of your hotels?<\/strong><\/span><\/h4>\n

Disabled rooms are available at all of our hotel; please contact the Central Reservation Department directly for further details prior to booking online.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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7. Are tea and coffee-making facilities, and shampoo and shower gel, available in every room?<\/strong><\/span><\/h4>\n

A kettle, cup and saucer, and sachets of tea, coffee, milk and sugar are available in every one of our rooms. Shampoo and shower gel are provided in rooms.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

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8. Are hairdryers, universal adaptors and fridges available at all of your hotels?<\/strong><\/span><\/h4>\n

Some rooms come equipped with a hairdryer. Alternatively they can be borrowed from the Housekeeping Department at any one of our hotels for a small refundable deposit. Universal adaptors are also available on request, for a small refundable deposit.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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MORE QUESTIONS?<\/h3>\n\n\n <\/span>\n\n
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We are more than happy to answer<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n

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